Skills in Tourism I
Skills in Tourism I is intended for employees in the tourism industry or those who aim to work in the industry. The program emphasizes the importance of providing quality services and increases knowledge of important issues in this regard.
Objectives
The program is intended to strengthen personal, professional, and general skills to provide quality services and deal with a variety of challenges in tourism. This involves strengthening a positive attitude towards the job, towards one's own skills and towards the profession. At the end of the program, participants will be better prepared to take on more complex tasks, and more independent in their work.
Subjects:
- The value of tourism
- Service
- Work ethics and the employee’s role
- Various service requirements
- Quality service and communication
- Multi culture
- Developing oneself at work
- Internal og external working environment
- Knowing community and places
Assessment
There are no final exams. Emphasis is placed on assignments, 80% attendance and active participation.
Program Structure
Teaching takes place in the premises of MSS every working day from May 2nd to May 20th at 09:00 - 12:00.
The Skills in Tourism I program is assessed by the Ministry of Education for up to 5 credits of shortening upper secondary school studies.
Further information:
Guðjónína – ina@mss.is
Sveindís - sveindis@mss.is
Phone 421 - 7500
Scholarships for tuition fees
It is possible to apply for course fees grants to trade union education funds.
Price: 20.000 ISK
Time period: May 2. - May 20.
